In the world of digital recruiting, few things are more frustrating than a broken link. For companies using HR software to manage their job postings—specifically platforms popular in the DACH region like Personio—encountering the error message “Keine Karriere-Subdomain Gefunden” can stop the hiring process in its tracks.
Translated from German, this message means “No career subdomain found.” It acts effectively as a digital dead end, preventing candidates from seeing open positions and preventing HR teams from receiving applications.
If you are seeing this error, it is rarely a server crash. It is usually a configuration issue. This guide explains why this error occurs and how to fix it quickly.
Understanding the Error Context
This specific error message is almost exclusively associated with Personio, a leading HR management and recruiting software.
When a company sets up Personio for recruiting, the system generates a hosted career page. This page typically lives on a specific URL structure, such as:mycompany.jobs.personio.de
The error “Keine Karriere-Subdomain Gefunden” appears when the browser tries to reach that structure, but the system cannot match the requested URL to an active company account.
Common Causes of the Error
There are three primary reasons this message displays, ranging from simple typos to backend setting configurations.
1. The Subdomain Has Not Been Configured
This is common for new accounts. Just because you have purchased the software doesn’t mean the career page is live. The administrator must manually define what the “subdomain” (the name before .jobs.personio.de) should be. If this field is blank in the settings, the page does not exist.
2. The Career Page Is Disabled
Even if the subdomain is named, the recruiting function might be switched off. If the feature is disabled in the backend, the public-facing link will default to this error message rather than showing a blank page.
3. Incorrect Link Distribution
Sometimes the backend is fine, but the link sharing is flawed. If an HR manager sends out a link via email or posts it on LinkedIn with a typo in the company name (e.g., company-inc.jobs... instead of company.jobs...), the system cannot find the corresponding account and triggers the “Keine” error.
Solutions for HR Administrators
If you are an administrator trying to get your career page live, follow these steps to resolve the issue:
Step 1: Verify the Subdomain Settings
Log into your Personio account. Navigate to Settings > Recruiting > Career Page. Look for the field labeled “Career page URL” or “Subdomain.” Ensure that a name is entered here. It should be unique to your company (usually your company name without spaces).
Step 2: Enable the Career Page
In the same settings area, check the status of the page. There is typically a toggle or checkbox to “Enable Career Page” or “Publish.” Ensure this is active.
Step 3: Check for XML/API Issues
If you are not using the hosted page but are instead pulling data to your own website via XML or API, this error might appear if your website is trying to link back to the hosted version which you have disabled. Ensure your integration settings match your publishing method.
Advice for Job Applicants
If you are a candidate trying to apply for a job and you encounter this screen, the issue is on the company’s side, not yours. You cannot fix the link yourself.
Recommended Action:
Do not give up on the application. Instead, go to the company’s main corporate website and look for a “Careers” or “Contact” footer. Send a brief email to their HR or info address alerting them that their recruiting portal link is displaying a “Keine Karriere-Subdomain Gefunden” error.
Companies often appreciate this feedback, as they may not realize the link is broken.
Summary
The “Keine Karriere-Subdomain Gefunden” error is a simple connection problem between a URL and a software account. By verifying the subdomain spelling and ensuring the recruiting module is active in the settings, HR teams can resolve this quickly and get back to finding great talent.
